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LEGAL

Anti-Spam & Acceptable Use

Consent first

Marketing messages may only be sent to recipients with valid, documented consent or another lawful basis accepted in the recipient’s jurisdiction.

Required practices

Identify the sender, use accurate subjects, include a working unsubscribe method, process opt-outs promptly, and keep evidence showing where and when consent was collected.

Not allowed

Purchased, rented, harvested or scraped lists are prohibited. Re-sending to unsubscribed, complained or suppressed contacts is prohibited.

Enforcement

High complaint or bounce rates may automatically pause sending. We may request consent evidence, restrict volume or suspend a workspace to protect recipients and delivery infrastructure.